All new sign ups get 15% off & $89 cash off Get Free Points Everyday.
  • English
    Por favor seleccione su idioma.
    • USD
    • EUR
    • GBP
    • AUD
    • CAD
    • CHF
    • HKD
    • CNY
    • RUB
    • NZD
    • JPY
    • BRL
    • CLP
    • NOK
    • DKK
    • SEK
    • ILS
    • MYR
    • SGD
    • IDR
    • COP
    • ARS
    • TWD
    • MXN
    • ZAR
    • THB
  • Live Chat

My R Wallet

1.What is R wallet?

R wallet is a fast and secure payment tool,making it easy to stay up-to-date with all your account transactions.

2. What are the advantages of using R wallet

Secure Payment: your financial information remain 100% private and secure all the time.

Easy-to-use Operation: You will become familiar with the user-friendly interface in less than a minute.

Smart Management: R wallet is designed to help you manage and control your money easily and conveniently. Checking your transaction details, order history and more is effortless.

Free R Points: If you choose to keep any refunds in your R wallet, you will receive free R points to save even more money.

Fast refunds: Refunds are prioritized for wallet holders and will be issued to your R wallet within 1-2 business days.

3. Is there anything I need to do when I first enter my R Wallet account?

Yes. In order to ensure the security of your account, you must set up your secure transaction password first.

4. What can I do when I forget my transaction password, or need to reset my transaction password?

a. Reset Transaction Password

Enter the "Account Management" section of your R Wallet. Click on "Reset Transaction Password", then input your new transaction password twice and submit the information.

b. Retrieve Transaction Password

Enter into "Account Management" of your R Wallet, and click on "Retrieve Transaction Password";

Click on "Application Email Verification". We will send an email to your registered email address;

Carefully check your email inbox (including spam folder), and click the link that is displayed in the email;

Reset your new transaction password.

5. Can my order refund be issued directly into my R Wallet?

Yes. If you receive a payment refund, you may request to have the refund issued into your R wallet. The new balance of your R wallet can then be used for shopping other items.

6. What advantage is there in requesting refunds to be issued into my R wallet?

If you choose to receive refunds into your R wallet, you will earn 5 times refunds amount of R points. This allows you to save even more money in future orders. For example, if you receive a $10 refund, you will earn 50 R Points.

7. How can I check the information of individual transactions in my R Wallet?

Every transaction operation will be conveniently recorded in your R Wallet on the "Transaction Record" page. This shows all the corresponding information related to that transaction for your convenience.

8. How do I access my R Wallet?

Log into "My Account".

Enter into "My R Wallet".

Set up "Set Transaction Password"

Confirm your settings, and start your rewarding R Wallet journey.

9.How to use my R Wallet?

Type 1 - I have enough R wallet to pay the entire new order

1. Click your Shopping Cart;

2. Checkout by R wallet;

3. Input the R wallet amount you want to use;

4. Click " Place the order";

5. Order placed successfully.

Type 2 - My R Wallet can pay part of my order

1. Click your Shopping Cart;

2. Checkout by R wallet;

3. Input the R wallet amount you want to use;

4. Pay the balance by Paypal, Credit Card or other payment method;

5. Click "Place the order";

6. Order placed successfully.

How to use my R wallet

Yes. Please kindly contact support center to get a refund for the Balance of R Wallet

Note: Refunds will be issued to Paypal within 3-7 days business days.

Refunds will be issued to Credit Card within 3-15 days business days.